Remittance

• Same day credit
• Best exchange rates
• Minimum charges (50% concession if remitted to BoB India)

Bank of Baroda in Australia offers a variety of remittance options to customers including quick money transfers to India. Terms & Conditions

"Bank of Baroda, Sydney provides online remittance facility. For using our online remittance facility, please read "Revised Online Remittance Process Manual" and "Service terms & conditions for online remittance user"

"For our existing customer registration, please fill the "Online remittance registration form" available under Download Forms section and send to us."

"For new customers, please follow the process of Remittance mentioned under this section."

We maintain our accounts with major Australian Banks. Customers deposit the money in the bank of their own choice out of these and once we receive the money in our account, we straightaway remit it to the beneficiary’s account.

Notes:

• The rates locked with us once will not be changed under any circumstances.
• The money will only be remitted once we receive it in our account.
• The rates are updated on our website by 09:30 AM daily.

Documents required for remittance are:

• Completely filled, International Money Transfer (Download Forms)
• Copy of Passport.
• Copy of Driver’s Licence or any other ID for identification.
• Copy of receipt of money transfer / deposit in the Bank, in the account of Bank of Baroda, Sydney Branch. (Please refer Application form)

^ Customers who have already submitted their documents need not submit them again except the International Money Transfer Form and the copy of the receipt.

Customers who are unable to visit our Branch due to the distance constraints or any other factors can send their documents duly certified, by post (For certifying authorities, please refer 'Forms' section)

Remittance Portal – Customer FAQs

The following FAQs are designed for website display using dropdown / accordion format. The language is simple, customer-friendly, and aligned with Bank of Baroda communication style.

Getting Started

• Who can use the Remittance Portal?

  Only customers who are registered as remittance customers with Bank of Baroda, Sydney Branch and have received login credentials from the Bank.

• How do I register for the Remittance Portal?

  You need to visit Bank of Baroda, Sydney Branch, submit the prescribed remittance/account opening form along with required KYC documents. After verification, the Bank will provide you with login credentials.

• Can I access the portal without visiting the branch?

  No. Registration is completed only after a branch visit and successful KYC verification.

Login & Access

• How will I receive my login ID and password?

  Once your remittance profile is approved, the Bank will securely issue your login ID and password.

• Can I share my login details with someone else?

  No. Your login credentials are personal and must not be shared for security reasons.

• What should I do if I forget my login credentials?

  Please use forgot password option available in the portal or contact Bank of Baroda, Sydney Branch for assistance.

Beneficiary Management

• Can I add beneficiaries through the Remittance Portal?

  Yes. You can add beneficiaries using the portal.

• Can beneficiaries be with Bank of Baroda or other banks in India?

  Yes. Beneficiaries can hold accounts with Bank of Baroda or any other bank in India.

• Is beneficiary approval required?

  Yes. Beneficiary details are verified and approved as per Bank procedures before remittance processing.

Submitting a Remittance Request

• How do I submit a remittance request?

  Log in to the Remittance Portal, select an approved beneficiary from the option transfer , enter remittance details like amount , source of fund , purpose etc., and submit the request online after putting transaction password. After successfully remittance request customer needs to transfer the fund from their Bank account to Bank of Baroda ANZ BSB 016954 and Account No. XXXXX( Customer id of Remittance Portal)

• Does submitting a request automatically transfer money?

  No. Submitting a request only records your remittance instruction. Funds are not transferred automatically.

Funding the Remittance

• How do I send funds for my remittance?

  You must separately transfer funds from your bank account to Bank of Baroda’s designated account maintained with ANZ Bank, using the specified BSB and account number. Customer needs to transfer the fund from their Bank account to Bank of Baroda ANZ BSB 016954 and Account No. XXXXX( Customer id of Remittance Portal)

• Why is it important to use the correct BSB and account number?

  Using the correct details ensures your funds are correctly identified and processed without delay.

Processing & Timelines

• What happens after I submit the request and transfer funds?

  After receiving your funds, the Bank completes regulatory and compliance checks and then processes the remittance to India.

• How long does it take for funds to reach the beneficiary?

  Timelines may vary depending on beneficiary bank, regulatory checks, and processing cycles. Bank of Baroda accounts in India may receive funds faster than other banks.

Charges & Exchange Rates

• Are there any charges for remittance?

  Yes. Applicable charges and exchange rates apply as per the Bank’s prevailing schedule. Please check the same on Bank website.

Security & Compliance

• Is my information secure on the Remittance Portal?

  Yes. Your data is protected using secure access controls and handled in accordance with the Bank’s information security policies.

• Are regulatory checks applied to my remittance?

  Yes. All remittances are subject to KYC, AML, sanctions screening, and regulatory requirements.

Support & Assistance

• How can I check the status of my remittance?

  You may check the status by logging into the Remittance Portal or by contacting Bank of Baroda, Sydney Branch.

• Who should I contact if I face any issues?

  For any issues related to access, beneficiary setup, or remittance processing, please contact Bank of Baroda, Sydney Branch.

Cancellations & Corrections

• Can I cancel or modify a remittance request?

  Cancellation or modification depends on the processing stage. Please contact the Bank immediately for assistance.

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These FAQs are for general guidance only and are subject to Bank of Baroda’s policies and applicable regulatory requirements.